How to Give Permission to Record Video

You can create Video Cards from a PC or Mac. Each browser requires specific permission settings for camera and microphone access. Follow the instructions for your preferred browser below:

Google Chrome

1. Navigate to the design section of your card and select Add a Video Message.

2. A prompt will appear asking for camera and microphone permissions. Select Allow while visiting the site to proceed.

If Permissions Are Blocked:

• Click the video camera icon in the URL bar.
• Toggle the settings for the Camera and Microphone access.
• Click off the menu and reload the page to save the changes.

Firefox

1. Click Add a Video Message in the design step of your card.

2. When prompted, select Allow to enable camera and microphone access.

If Permissions Are Blocked:

• Click the camera icon in the URL bar.
• Remove restrictions by clicking the X next to the blocked permissions.
• Return to the card design page and select Add a Video Message again, then click Allow.

Microsoft Edge

1. Select Add a Video Message in the design step of your card.

2. A permissions window will appear. Select Allow to enable camera and microphone access.

If Permissions Are Blocked:

• Click the lock icon in the URL bar.
• Change the settings to Allow from the drop-down menu next to the blocked permissions.
• Refresh the browser page and try again.

Safari

Safari does not currently support video recording. However, you can upload a pre-recorded video instead. For detailed instructions, visit this guide.

Need Help? For additional assistance, feel free to email us at help@lovebird.com.